The Polosapartments Trade Account

We've been there and done it. In fact, we're still there doing it now (and that t-shirt's getting awfully snug). Our 30 years' experience in the lighting industry means we know that lighting projects, domestic or commercial, can be darn hard work. Why not make your life that little bit easier by opening a trade account with us? Our online designer lighting store stocks both the big and the up-and-coming European brands in contemporary interior, exterior and architectural lighting and accessories. From energy efficient LED downlights and linear profile to client-wowing pendants, you'll find them all here. Based in Berkshire but delivering to the whole wide world, we're also always on hand to offer technical advice if you need it.

Still not convinced? Here comes the hard sell…


Chris, thank you so much for you professional approach and service. We are all really happy with the lighting at Smithfields and look forward with working with you again soon.


“ Thank you for such an amazing lighting scheme, you have captured exactly what we were looking for! “

 

Why open a trade account with us

When you open an account with us, you'll instantly receive an exclusive 20% trade discount off over 70 designer brands, International delivery, tailored to your needs and technical advice and support whenever you need it.

Open a trade account

Trade account FAQs

Where do you deliver to?

Wherever you want - your projects are our projects. Read our Delivery Policy.

Can you deliver tomorrow?

If we have the items that you need in our warehouse, we can deliver them to you the very next day. Call us on  to check availability.

Can you consolidate my order into one delivery?

Of course. Or if you prefer, we can ship items to you individually as soon as we receive them. However, please be aware this may incur extra delivery charges.

Can I collect my order from you?

Orders can be collected from our warehouse, but please do call us first to arrange this on .

I already have a Customer Login for your website, how do I open a trade account?

You have 2 options if you wish to open a Darklight Trade account but already have a Personal account with us:

  1. Create a separate Trade account using a different email address to your existing Personal account
  2. If you want to use the same email as your Personal Darklight account, you will need to us to validate your account switch from Personal to Trade.

Email us at [email protected] or call us on  & we'll be happy to help.

Do you offer credit terms?

Please us at [email protected] or on  to talk to us about credit terms.

Can I use my trade discount in conjunction with other offers?

It is not possible to use your trade discount in conjunction with any other offers on polosapartments.info.

Can I return faulty items?

Of course. View our Returns Policy.

Do you have a studio where I can view your products?

Yes, please call us to arrange your visit on . Here, you can view examples of some of our most popular architectural lighting. We'd love to talk you through them and how they would work with your projects.

Can you match a lower price for the same item?

Ohhh yes - you can see details on our Price Pledge here.

I'm looking to source a piece from one of your manufacturers that isn't displayed on your website – can you help?

If it can be got, we'll darn well get it for you. Just us at [email protected] or on .

Can you arrange for bespoke, non-standard designs to be created for a project?

We've done this before for many projects. If, for any reason, we were unable to, we would suggest suitable alternatives.

Do you cater for large orders or supply for projects?

If you have a large order or a project to supply for we would love to help - please us at [email protected] or on .

Do you charge for delivery?

We charge for delivery on all Trade transactions as we have already applied substantial trade discounts to your order. Our site automatically calculates your carriage costs at checkout, based on the volumetric size of your order and the delivery address. Read more about our Delivery Policy.


View our project portfolio

It's good to be in the know


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Registered Office:
Thor House, 49 Guildford Road
Bagshot, Surrey
United Kingdom, GU19 5NG

Company number: 07006711


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